Privacy Policy

Who we are

This Privacy Policy explains how Shadeen Anglin Ministries International (“the ministry”, “we”, “us”) collects, uses and protects your personal information when you visit shadeenanglin.org, contact us, send a prayer request, shop with us, buy event tickets or give to the ministry.

If you have any questions about this policy or your information, email us at info@shadeenanglin.org.

Information we collect

We only collect the information we need. Depending on how you use the website, this may include:

• Contact details: your name, email address and phone or WhatsApp number when you fill in a form, place an order or create an account.
• Messages and prayer requests: anything you choose to write to us through our contact, prayer or speaking-invitation forms.
• Order details: billing and shipping addresses, the products or tickets you buy, and your order history.
• Donation details: the amount and date of your gift and the name and email you provide.
• Event invitations: church or organisation name, event details, dates and location when you invite Shadeen to minister.
• Technical information: basic information sent automatically by your browser, such as IP address, device and browser type, and pages visited.

Payments

Card payments for orders, tickets and donations are processed securely by Stripe. Your full card number is entered directly with Stripe and is never stored on our website. We receive confirmation of the payment, the amount and limited details such as the last four digits of the card.

If you give through Zelle, PayPal or bank transfer, those services handle your payment under their own privacy policies.

How we use your information

We use your information to:

• Reply to your messages and pray over the requests you send us.
• Process and deliver your orders and event tickets, and send order and ticket updates.
• Process donations and send you a confirmation or receipt.
• Respond to speaking invitations and arrange ministry events.
• Keep the website secure, prevent spam and fraud, and improve how it works.
• Meet our legal and accounting obligations.

We do not sell, rent or trade your personal information.

Prayer requests

Prayer requests are received privately by the ministry team and are treated with care and confidentiality. We will not publish your prayer request or share your name without your permission. Please only share what you are comfortable sharing.

Who we share it with

We share information only with trusted services that help us run the website and the ministry, and only as much as they need:

• Stripe: card payments.
• Our website host: stores the website and its data.
• Shipping carriers: your name and address so your order can be delivered.
• Cloudflare Turnstile: checks that form submissions come from real people and not spam bots.

We may also disclose information where required by law.

Cookies

Our website uses a small number of cookies that are needed for it to work, for example to remember what is in your shopping cart, to keep you logged in to your account, and to protect our forms from spam. Our shop is powered by WooCommerce, which sets these essential cookies.

You can block or delete cookies in your browser settings, but parts of the website, such as the cart and checkout, may then not work properly.

Videos, maps and social media

Some pages show content from other services:

• YouTube videos load in privacy-enhanced mode and only after you click play.
• The world map on our Contact page loads map data from a public content network (jsDelivr).
• Links to Facebook, Instagram, TikTok, YouTube, Apple Podcasts, Amazon and WhatsApp take you to those services, which have their own privacy policies.

How long we keep it

We keep your information only for as long as we need it for the purposes above. Order and donation records are kept for as long as required for accounting and legal purposes. Messages and prayer requests are kept only as long as needed to respond and follow up.

Keeping your information safe

Our website uses a secure (HTTPS) connection, and access to your information is limited to the people who need it to serve you. No website can be completely secure, but we take reasonable steps to protect your information.

Your choices and rights

You can ask us at any time to:

• See the personal information we hold about you.
• Correct information that is wrong or out of date.
• Delete your information, where we are not required to keep it.
• Stop contacting you.

If you have an account, you can also update your details in My Account. To make a request, email info@shadeenanglin.org.

Children

Our website is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, please contact us and we will delete it.

Where your information is handled

The ministry serves people in the United States, Jamaica and around the world. Your information may be stored and processed in the United States or other countries where our service providers operate.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last changed.